Privacy Policy

Hoplon AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Hoplon AI
167-169 Great Portland Street
London, England
W1W 5PF

📧 Email: info@hoplon-ai.com

For the purposes of the UK GDPR, Hoplon AI is the “data controller” of the personal data we collect.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity and Contact Data – name, email address, phone number, company details.

• Account Data – if you register or log in to our services.

• Technical Data – IP address, browser type, operating system, device identifiers.

• Usage Data – details of how you interact with our Website and services.

• Marketing & Communications Data – preferences in receiving marketing communications.

• Cookies and Tracking Data – see our [Cookie Policy].

3. How We Use Your Data

We use your personal data to:

• Provide, operate, and improve our Website and services.

• Respond to enquiries and provide customer support.

• Manage our relationship with you.

• Send updates, newsletters, and marketing (if you have consented).

• Analyse Website usage and improve functionality.

• Comply with legal, regulatory, and security obligations.

4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent – when you agree to receive marketing communications.

• Contract – when processing is necessary to perform a contract with you or to take steps at your request.

• Legal Obligation – when processing is required to comply with applicable laws.

• Legitimate Interests – when we have a business interest in processing that does not override your rights (e.g., Website analytics, service improvements).

5. Sharing Your Data

We do not sell your personal data. We may share it with:

• Service providers who support our Website, IT systems, analytics, and communications.

• Business partners when collaboration is required.

• Authorities and regulators if legally required.

If we transfer your personal data outside the UK, we ensure adequate protection is in place, such as UK-approved Standard Contractual Clauses.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, regulatory, and reporting requirements.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

• Right to access your personal data.

• Right to rectify inaccurate or incomplete data.

• Right to erasure (“right to be forgotten”).

• Right to restrict processing.

• Right to data portability.

• Right to object to processing (including direct marketing).

• Right to withdraw consent at any time.

• Right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise your rights, please contact us at info@hoplon-ai.com.

8. Security of Your Data

We use appropriate technical and organisational measures to safeguard your personal data. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Hoplon AI
167-169 Great Portland Street
London, England
W1W 5PF

📧 Email: info@hoplon-ai.com